TWRG Holdings Ltd (company number 6381385) ("TWRG") & our associated subsidiaries CAPTUREX & ENROL Ltd are committed to protecting the privacy of our candidates, clients and users of our website.
We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our websites and is only used for the purposes set out in this policy.
If you do not agree to these Terms and Conditions, please do not use the TWRG Sites. If you have any questions on the Terms and Conditions, please contact firstname.lastname@example.org.
The Information We Collect & How We Use It
TWRG may collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from your CV. On occasions this may also include - sensitive personal information such as details of criminal convictions and ethnic origin. This information is held, used and disclosed by us as follows:
1. to provide our services to you
2. to maintain our business relationship, where you are a user of our website, a client or candidate
3. to enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts. Please see the separate section on your CV below which outlines additional uses and disclosures
4. to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs
5. to answer your enquiries
6. to direct-market products and services, advise you of news and industry updates, events, promotions and reports and other information. Where we do so, you will be able to unsubscribe from such communications
7. to fulfil contractual obligations with our clients
8. where you are registered as a candidate on our database in the UK, your personal information may be accessible by or transferred or duplicated to our global database which is accessible globally to our clients wherever they are based (e.g. in Europe, Asia, the Americas and Australasia) to enable them to provide you with recruitment services and for the purposes of business development, systems development and testing. We will notify you in the event we wish to transfer your data in order to explore job opportunities for you outside the European Economic Area (EEA) and we will give you the opportunity to withhold your consent to such transfer. TWRG applies equal rigour to the security of data held and processed across the whole of its global network and each TWRG network outside the EEA with access to data provided in the UK, enters into a specific data protection agreement with TWRG thereby undertaking to meet the same standards of data security and to act in accordance with the eight data protection principles applicable under the strict European data protection laws
9. by the TWRG Holdings Ltd group of companies to enable the development and marketing of other products and services and to improve our customer service and to make our services more valuable to you, including tailoring our website and our group companies international websites when you log on to make it relevant to you personally
10. to trusted third parties where we have retained them to provide services that you or our clients have requested, such as reference, qualification and criminal reference checking services (as required), verification of the details you have provided from third party sources, psychometric evaluations or skills tests. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality as TWRG Holdings Ltd
11. to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators. These third parties comply with similar undertakings of privacy and confidentiality as TWRG Holdings Ltd
12. we may also pass your personal information to, or allow access to such information by, TWRG group companies worldwide to enable them to use your personal data for the purposes set out above, depending on which job you are seeking or the location where you are seeking a job
13. if TWRG Holdings Ltd or its business merges with or is acquired by another business or company, we may share personal information with the new owners of the business or company and their advisors and if this happens, you will be sent notice of such event
14. we may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We will also disclose your information where we are permitted and requested to do so by law
15. we may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above
16. our website may also use a website recording service which can record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting, and is not shared with anybody else
Your Individual Rights
Please be aware that TWRG recognises and respects that all individuals have the following data protection rights:
The right to be informed about the personal data the Company processes on you;
The right of access to the personal data the Company processes on you;
The right to rectification of your personal data;
The right to erasure of your personal data in certain circumstances;
The right to restrict processing of your personal data;
The right to data portability in certain circumstances;
The right to object to the processing of your personal data that was based on a public or legitimate interest;
The right not to be subjected to automated decision making and profiling; and
The right to withdraw consent at any time.
Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting our Data Controller on email@example.com.
To subscribe to job alerts emails, you will be required to provide your e-mail address, which will be used for the purpose of keeping you informed, by e-mail, of the latest jobs in your nominated industry and/or will provide you with industry news. Should you decide that you no longer wish to receive this information, unsubscribe links are provided in every job alert email that you receive. Job alerts can also be received via RSS feeds without having to provide your email address. Job alerts emails are sent by TWRG Holdings Ltd or group company some of which are outside the European Economic Area (in which case your details will be sent to or accessed by that group company to enable them to issue the relevant job e-mail alert to you).
Curriculum Vitae ("CV")
We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up. Your CV will be stored in the TWRG International CRM database via Chameleon-i, and will be accessible by TWRG Holdings Ltd recruitment consultants in the UK, and others of the TWRG Holdings Ltd group of companies worldwide, including but not limited to Dubai, South Africa, Ireland, Australia, New Zealand, Singapore, Hong Kong, Japan, China, Brazil, Argentina, Mexico, the USA and Canada. In addition, the TWRG Holdings Ltd recruitment database, including the information relating to you, can be accessed by any of our recruitment consultants working in other offices of the TWRG group of companies, both inside and outside the European Economic Area for such purposes as business development and to enable them to provide their recruitment services to you.
You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will automatically be archived providing the submission details remain the same (for example you submit both CVs using the same email address or you advise the relevant contact of your new submission).
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You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. We also have the right to charge an administrative fee for this service. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.
If you would like to make a request for information, please contact firstname.lastname@example.org. You also have the right to ask TWRG Holdings Ltd to stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so.
Please note that clicking on links and banner advertisements may result in your transferral to another website - where data privacy practices may be different to that of TWRG Holdings Ltd or a subsidiary site Visitors should consult the other websites' privacy policies as we are not responsible for, and have no control over, information that is submitted to or collected by these third parties.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
If, at any time, you have questions or concerns about TWRG's online privacy commitment, please feel free to e-mail us at or call our office to speak to one of our representatives.
TWRG Holdings Ltd is an equal opportunities employer and a company committed to diversity. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.
As part of our commitment to equal opportunities we may from time to time use information provided by you for the purposes of diversity monitoring. All such information will be used on an anonymised basis. Please click here for more information on diversity.
If you have any enquiries please contact us at:
or in writing to:
Data Protection Controller
TWRG Holdings Ltd
34 Clarendon Road