With the unique structure in place at Waterhouse, it allows for candidates to have a more personal, tailored & proactive service as part of our boutique offering. Candidates are looking for a recruitment agency that will not only find them their next job, but one that will develop a long term working relationship with career management; offering structured advice and helping to map out their career. A working relationship can develop where the recruiter knows not only their candidate's previous job history, but also their long term interests and goals. The structure and size of a boutique recruitment agency has had some part in how candidates and clients are now looking for a more personal service from their recruitment agency. The candidates and clients in a boutique recruitment agency are very important to that agency. Waterhouse do not work with such a high numbers of clients or candidates as larger agencies and they can least afford to lose their clients. More and more recruitment agencies are beginning to give service level agreements and at Waterhouse we have a stringent SLA in place, which includes everything from payment terms to giving feedback within an agreed timescale and other notifications. As a boutique offering we can service these agreed levels by looking after fewer candidates and with the candidate having a dedicated point of contact through the whole process. This is not something larger recruitment agencies are necessarily capable of, indeed there are some that do it, and do it well, but it is not yet the norm and this is the kind of provision where boutique agencies are coming into their own and becoming serious contenders for the best candidates and jobs in the market. If you are looking for a new employment opportunity and in need of a creditable, efficient and proactive service, Waterhouse can deliver a personal and consistently professional service.